About Us


The West Kent Befriending Service is a project of Age UK Maidstone.

Loneliness is not necessarily about being alone, it is the feeling that no one cares.  Loneliness can be felt by people of all ages, but as we get older the risk factors that might lead to loneliness begin to increase.  Loneliness is non-discriminatory to age, gender or wealth.

Interview with one of our Volunteers on BBC Radio Kent

What we do

We help to reduce the loneliness and isolation felt by so many older people, both at home and within their local communities. We are a volunteer led service offering free face to face  visits to our members.  Befriending provides companionship, the chance to develop new friendships and opportunities to join in local social activities.

The West Kent Befriending Service operates a zero tolerance policy against all discrimination including age, disability, nationality, race religion or sexuality.

Where the service is delivered

People have accessed our Service

Different Referral Sources

History of WKBS

The WKBS was launched in March 2014 following a grant from Kent County Council to establish a pilot Befriending Service within West Kent.  We are well recognised within our local communities having received referrals from 95 sources. The success of our service is evident from the many wonderful friendships that have been formed and response from both our members and volunteers.

Who is the Befriending Service for?

WKBS offers support for people who are living in isolated circumstances or have little or no social contact. This may be a temporary situation due to a change in living circumstances or a long term concern.

If you are uncertain as to whether the Befriending Service is suitable for you and your needs, please contact us for an informal chat and we can best advise you.*

The Befriending Service is for:

  • Older people
  • Older people living with dementia
  • Older people with mental health issues
* Please be aware that Befriending is not a ‘sitting service’ neither is it any kind of domestic help, gardening services, shopping etc.

Interested in Joining Us?

Learn how to become a Volunteer

Know someone who would benefit from our Service?

Find out how to make a referral